by: Craig Proffer, Russell Falcon, Nexstar Media Wire
Thousands of hungry customers took advantage of a DoorDash glitch on Thursday, which allowed them to place orders without verifying payment.
As a result, thousands of users flooded social media platforms with posts and memes showing them placing lavish orders ranging from hundreds of dollars in chicken wings at thousands of dollars in premium tequila bottles.
Many expressed their joy at being able to place their dream DoorDash order while others were disappointed not to have been able to take advantage of the glitch.
A DoorDash spokesperson released the following statement to KTVX regarding the issue:
“On the evening of July 7, DoorDash experienced an issue processing payments and as a result some users were able to pay without an authorized payment method for a short time. We were then informed that some users were placing fraudulent orders and we immediately corrected the problem. We actively cancel fraudulent orders and are in contact with affected merchants to ensure they are compensated for any unauthorized orders they may have received. We work to ensure that we always provide the highest quality of service to the communities we serve, and we sincerely apologize for any inconvenience caused by this.“
It’s unclear how long the error affected food ordering service.
In a different move Thursday, the San Francisco-based company formed its own political action committee, DashPAC, which will lobby in Washington, D.C. The Hill reports that DoorDash has been gathering its team since the pandemic began. While the PAC’s work has yet to be announced, the Hill notes that DoorDash and other companies have pushed back against Democratic laws in hopes of redefining gig workers as employees.
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